FAQ

 What shipping options do you offer?

Standard shipping (also known as free shipping) goes via USPS first class mail (3-10 days in transit) with tracking.  Priority ships via USPS priority mail (2-7 days in transit).  Express ships via USPS express mail (1-3 days in transit).  Transit days are an estimation and do not include processing time. 

How long is your processing time?

I do my best to ship your order as quickly as possible.  Unless otherwise noted in the product description, processing time is 1-3 business days.  Business days are Monday through Friday.  Please factor in processing time when choosing your shipping option.  

Do you offer international shipping?

Yes!  Unfortunately, international shipping can be expensive so I ask that you contact me with what you're looking to order so I can get you an accurate shipping quote. 

 What materials do you use?

Each product will list the materials used in the product description as well as on the card that comes with the jewelry.  I use high quality materials, such as sterling silver 925, Swarovski crystals and fresh water pearls, to ensure that your jewelry will be a piece to cherish for years to come.  

Can you make me a custom order?

Absolutely!  Please contact me with what you're looking to order. 

What is your return policy?

There is a 14 day return policy (beginning the date the order was delivered) on most items.  If there is an issue with your order or if you're outside of the 14 day return policy, please contact me.

Have other questions?  Please do not hesitate to contact me! I appreciate your support. - Jen